Cancellation & Refund Policy

 

If you are not happy with your purchase, we will accept a return of an unused product within 14 days. Once we receive the returned item, Nikwana Singing Threads will issue a full refund, excluding the initial shipping cost of your order. Please allow 1-2 weeks for your return to be processed.

Return Conditions

• Discounted items are not eligible for a return.

• We will not issue refunds for products purchased through other entities, such as distributors or retail partners.

• Returned items must be unused, in their original packaging, and in the condition they were received. Items not meeting these conditions may not be eligible for a refund or may be subject to a restocking fee.

• We cannot be held responsible for items damaged or lost in return shipment, so we recommend using an insured and trackable mail service.

• A refund cannot be issued without receipt of the item(s) or proof of return delivery.

Cancellation Policy

Nikwana Singing Threads has a liberal cancellation policy:

• Cancellations will be considered only if the request is made within 7 days after delivery